News & Updates

Beware of Fraudulent Phone Calls- June 30, 2020

Our Community Credit Union has been notified that Members are receiving calls from someone posing as our fraud monitoring service.  The easiest way to decipher between a real call from OCCU and a call from an impersonator- is that OCCU will never ask you for your full card number over the phone.

If you have questions on the legitimacy of a phone call, hang up and then call the Credit Union at 800-426-5657.  We are happy to address any questions or concerns you may have.

Staying informed is the best way to protect ourselves, here are 10 common practices scammers are utilizing to commit fraud:

  • Faking an emergency. Scammers pretend to represent an official organization (like the IRS) and call, text or email members to demand immediate money for bogus issues. They use threatening phrases such as, “Your 401k plan will be frozen,” “Your passport will be seized,” or “The maximum sentence for this crime is five years in prison and a $10,000 fine,” to catch victims off guard and create a sense of urgency.
  • Expressing that resistance is ineffective. Once the scammer has created the emergency and instilled panic, they reinforce there is nothing the member can do to remedy the situation. In the case of an IRS scam, they often tell the member they must cooperate or face arrest or fines.
  • Rewarding cooperation with encouraging comments. Scammers sometimes try to play the part of a trusted friend, offering help and a way out of the emergency that would provide relief to the member. They often tell the member they seem like a good person and offer to help them with the situation at hand.
  • Not allowing victims to hang up until they pay up. Phone scammers say it is a one-time opportunity for the member to take action to avoid further consequences, and if the member hangs up the phone, he or she will not be offered another chance to resolve the problem.
  • Using official sounding titles and names for ordinary things. Scammers try to sound impressive to gain members’ trust. They use official sounding titles and names for merchants and everyday items. Examples include referring to a gift card as an “electronic federal tax payment system,” or instead of using the name of a store, they call it a “government-affiliated payment processor.”
  • Stating they are not asking for personal information upfront. Scammers know asking for personal information could raise alarm bells for the member. Instead, they may say they are not looking to obtain this information, or they are not looking for an exchange of funds over the phone, which may cause members to let down their guard. This is why scammers often use gift cards to extract payment.
  • Signaling to members they are being recorded. In an attempt to sound legitimate, scammers say the call is being recorded and monitored by the IRS.
  • Threatening to alert the media. Scammers go to great lengths to keep suspicious or wary members on the phone, and even go so far as to threaten to contact the media on behalf of the IRS if the member does not comply with what is being asked. This is used as a last resort to salvage a conversation that might not be going well.
  • Exploiting member engagement. Once scammers have members hooked, they may transfer the call to another fake agent in an attempt to further legitimize the call. Often, these scamming “call centers” employ multiple scammers who work together to make the initial call and then close the scam. Scammers are highly organized: some are responsible for getting members hooked, while others focus on closing the deal by extracting payment. They may say, “Please hold on the line, I am transferring the call to my senior treasury specialist,” or “Thanks for waiting, this is senior officer Matthews from the account department. My badge ID is…”
  • Insisting members keep quiet about special offers. If a scammer offers a special tax break, for instance, they will often demand the member not discuss it with anyone, as it would prevent them from getting the settlement

If you experience any of these attempts or suspect another tactic used to commit fraud, please report them as soon as it occurs.  For more information on reporting scams and fraud visit USA.gov.

Unemployment Fraud Alert- May 20, 2020

Employment Security Department Washington State

Washington state law enforcement has recently reported investigating a widespread fraud campaign in which victims’ identities are being used to file false unemployment claims. While similar reports have not be issued for Idaho and Oregon, other states across the country are reporting the latest in fraud trends. Victims, who have not filed unemployment claims, have received notification from their employer’s Human Resources department, or the State Employment Securities Department, indicating an unemployment claim has been filed on their behalf.
 

Employment Security Department Commissioner, Suzi LeVine, released this statement regarding the rise in unemployment imposter fraud attempts:

“Since the start of May – and particularly in the past week – the Employment Security Department has seen a significant rise in reports of imposter fraud. This is where bad actors have stolen Washingtonians’ personal information from sources outside of the agency and are using it to apply for unemployment benefits. To be clear – Employment Security has not had a breach of our system and no data has been taken from our agency.

“What we are seeing is that a victims’ personal information has been stolen from some other source, for example in one of the massive external data breaches like the Equifax breach, and is then used by criminals to apply for benefits and attempt to route those payments to their own bank accounts. Many Washingtonians did not know their information had been stolen in the past, and this situation has only illuminated that fact as fraudsters attempt to get unemployment benefits in Washingtonians’ names.

“Our agency has many controls and gates in place to prevent, identify and block fraud, and while we have seen a rise in reports of imposter fraud recently, this is by no means new or unique. States across the country are facing the same situation as criminals take advantage of this crisis and the additional benefits available right now.”

To read her full statement, click here.

Steps to Protect Your Financial Identity & Credit History

Step One – Contact Human Resources
Contact your organization’s HR staff to coordinate and report the incident to your employer.

Step Two – Contact Your State’s ESD
Call the State Employment Security Department (ESD) Washington: 800-246-9763 to report the fraud or contact the ESD via an online form:
https://fortress.wa.gov/esd/webform/ContactUS/

You will need the following information for identity verification:

  • Last 4 of your SSN
  • Date of birth, address
  • Current phone number
  • Information on how you learned a claim was filed on your behalf

Step Three – Police Report

  • File an online or non-emergency report with the agency whose jurisdiction you live in.
  • Start keeping a file folder or journal with the information from this incident, including any case numbers. Some government services and accommodations are available to victims of identity theft that are not available to the general public, such as getting certain public records sealed.

Step Four – The Three Major Credit Bureaus
Obtain your free credit reports from Equifax, Experian, and TransUnion at www.annualcreditreport.com or call 1-877-322-8228

Report to the credit bureaus that the fraudulent claim was made using your identity and provide them with the case number from your police report. You can have a fraud alert put on your identity or freeze your credit. Doing either is free by law.

  • A fraud alert is free and will make it harder for someone to open new accounts in your name. To place a fraud alert, contact one of the three credit bureaus. That company must tell the other two.
  • Experian: 1-888-397-3742
  • TransUnion: 1-800-680-7289
  • Equifax: 1-888-766-0008

Check your credit activity at least once a year. As a victim of identity-theft you have the right to check it monthly if you choose.

Credit Freeze – If you do not have upcoming large purchases, such as a home, you may want to freeze your credit for more protection. It is free and you can do it yourself. More information about freezing your credit can be found here.

Step Five – FTC & IRS
File a short report with the FTC and give them the case number for your local police report. The FTC offers more information here.
Consider setting up an IRS account. If you create an account with your social security number, it will prevent criminals from creating an account using your identity.

Another option is to lock your social security number, which can be done here. (The next wave of this cyber-attack may be IRS tax fraud.)
All of this reporting seems redundant, but we want to make sure you are recognized as a victim by the local, state, and federal government. Also, the more people who report it, the more support law enforcement agents will receive to pursue the perpetrators.

Step Six – Keep Your Notes
Hang on to any notes, copies of emails, etc regarding the issue. This is the paper trail that you can reference if you face any identity issues or locate inaccuracies on your credit history sometime in the future

OCCU Recognized by DepositAccounts.com in 2020 Top 200 Healthiest Credit Unions in America- April 20, 2020A+ Heath & Stability Rating 2020 from DepositAccounts.com

Charlotte, N.C., April 2020 — DepositAccounts.com, a subsidiary of LendingTree, has released its list of the 2020 Top 200 Healthiest Credit Unions in America.

 “It is such an honor to have OCCU recognized as the ninth healthiest credit union out of 5,321 US credit unions analyzed in America,” said OCCU President/CEO Bert Fisher. “Being part of this list shows our dedication to excellence.”

DepositAccounts.com evaluates the financial health of over 10,000 banks and credit unions in the United States once per quarter. To determine bank ranking and recognition, DepositAccounts.com grades each institution on a number of factors, including capitalization, deposit growth, and loan-to-reserve ratios.

“We believe it is important to give consumers a way to evaluate the financial health of their institutions,” said Ken Tumin, founder of DepositAccounts.com. “Our list empowers consumers to make informed decisions when selecting a financial institution.”

For a complete listing of the 2020 Top 200 Healthiest Credit Unions in America, visit https://www.depositaccounts.com/banks/health.aspx.

About DepositAccounts.com

DepositAccounts.com is the largest and most comprehensive online publication in the U.S. dedicated to banking and deposits product information for consumers. It covers every federally insured bank and credit union and utilizes its patented technology to track approximately 275,000 consumer deposit rates, each updated nightly. The site features more than 11,000 editorial articles detailing depository strategies and highlighting current bank rates and offers. It is also home to one of the largest communities of depositors on the Web, hosting more than 100,000 comments, customer reviews, and forum threads.

Stay Home Stay Healthy with Budget- April 17, 2020

Although social distancing can sometimes be “ruff”, Budget from OCCU knows that it is important for everyone to “Stay Home, Stay Healthy” right now.  But kids just gotta have fun!Budget's Stay Home Coloring Sheet

So, Budget is hosting a coloring contest that you can easily enter from home.  Just print out and color the Budget’s Stay Home Coloring Sheet (found here).  Then have a parent or guardian take a pic of it and post it on their Instagram or Facebook.  Have them tag OCCU and use the hashtag #OCCUBudget.  To make sure all entries are received please also direct message the picture on Instagram or Facebook to OCCU.  Be sure to follow OCCU on social media!

The coloring contest runs through the end of April and is open to all kids or kids-at-heart.  One winner will be randomly chosen from all entries and the grand prize is a Budget themed gift basket.  Arrangements will be made to safely deliver the gift basket to the winner.

OCCU COVID-19 Update- March 25, 2020

To our OCCU Members,

Just like you, OCCU is monitoring and adapting to the changing COVID-19 landscape. The daily member experience is one of our Core Values; People helping People. The COVID-19 situation has caused us to adjust our member contact to drive-thru only, by limiting the levels of personal contact (as suggested by the CDC). We are keeping the best interest of our employees and our members as a top priority. OCCU’s goal is to be diligent and work extremely hard to maintain the high level of service our members are so accustomed to. Please know this, the commitment, the passion and the pride, in our work, remains our driving force. Even though it may appear slightly different during these challenging times. I THANK YOU, in advance, as we work through this challenge together.

I encourage all of our members to stay connected through a variety of options; namely, the OCCU COVID -19 Resources & Support page, and OCCU Digital Online and Mobile banking. Here, you will find the most recent updates and the latest news of what your credit union is doing to provide relief services to our members, during the COVID-19 pandemic. Presently made available are the latest, up to date, State and Federal health and safety recommendations. We have listed emergency services that include, but are not limited to, emergency loans for as low as 4%, skip-a-pay options, loan consolidation, loan modification, no fee for cash advances on VISA, alternatives to payday lending, budgeting help, locations of our 30,000 in- network ATMs etc. and much more.

OCCU continues to support many aspects of the community through increased donations, volunteer hours and supporting local restaurants with take-out orders and much more. We know these are challenging times for everyone. Please know OCCU’s priority is the health and safety of our employees, our members and the communities we serve. We thank you for your patience and understanding as we work, together, through these challenging times.

I also want to thank our wonderful, dedicated employees, our Board of Directors and Supervisory Committee for their dedication and commitment to serving and supporting our membership and the communities we are a part of. They have all played a vital role in establishing safety standards early on in this outbreak.

Please know OCCU is here for you, call 360-426-9701, email us or send us a secure message. Our thoughts are with those who have been impacted by COVID-19.

Finally, on behalf, of our employees, Board of Directors and Supervisory Committee thank you for choosing OCCU. You have our commitment that we will continue to work meet your needs during these challenging times.

OCCU Member Update- March 18, 2020

We have made the very difficult decision to temporarily restrict branch services and public accessibility in order to reduce the far-reaching effects and impact of COVID-19. The health and welfare of our employees and members is our top priority. As a result, beginning Wednesday March 18th drive-thru windows (where available) will remain open. All branch lobbies will change to appointment only for member visits for services that cannot be accomplished via drive-thru, online or by phone. These services  may include: Safe Deposit Box access, Notary Public, or certain document signings. We also encourage our members to utilize any of the full range of remote services we offer; On-line banking, OCCU mobile app, ATMs, Night drop, and OCCU Call Center. 

We are closely following guidelines laid out by the Centers for Disease Control (CDC) and the Washington State Department of Health (DOH) to respond to this potential threat and have encouraged our employees to review CDC recommendations to prevent the spread of disease. We have taken additional precautions to protect employees and members, such as accessing remote meeting technology and eliminating most business travel.

Branch Hours and Access

At this time all branch lobbies are closed. Depending on the branch, we are offering DRIVE-THRU WINDOWS, ATMs and NIGHT DROP DEPOSITORIES.  Branches with Drive-Thru Windows are open normal hours and are offering expanded services including debit and credit card pickup (where available). Night Drop deposits will be posted throughout the day. If you have an urgent need that cannot be performed using the services listed above please contact us at 1-360-426-9701 or 1-800-426-5657 and we will work with you to find a solution.

Visit the OCCU Hours and Locations page to see availability in your area.

This event does not impact the safety of your deposits. As always, your money is secure with OCCU and is insured by the NCUA.

Available Options

We encourage you to take advantage of the digital and remote services available to you:

  • Online Banking and Mobile Banking: Much, if not all, of your everyday banking needs can be managed with these tools (account balances, transfers, loan payments, bill payments etc.)
  • Online loan applications: Apply for most any type of loan online
  • ATM Network: OCCU’s ATM network is CULIANCE and gives you access to over 30,000 ATMs nationwide
  • OCCU Call Center: We are just a phone call away! 1-360-426-9701 or 1-800-426-5657

Finally, On behalf of our employees and our Board of Directors we fully realize the challenges and hardships so many are facing and will continue to face throughout the Covid-19 pandemic. We are doing our best to provide the services and support that our members are so accustomed to receiving and depend on. We apologize for any inconvenience you may endure with longer than normal wait times, limited accessibility etc. Please know OCCU is here for you, we want to help you during these challenging times, please reach out to us, communicate your story and we will do our best to help you find solutions. Take care, be safe and stay healthy. As this situation continues to develop, we want to assure you that we will continue to support your banking needs by providing reliable access to your accounts and the services you depend on.

A Message from President and CEO Bert Fisher on the COVID-19 Outbreak- March 12, 2020

To our OCCU members and families,

OCCU is committed to both our community’s financial well-being and the physical / health well-being of those same communities. The recent COVID-19 outbreak has increased our awareness and need to remain diligent, in our hygiene efforts, to ensure the health and safety of our members, our employees and the communities we serve. All of OCCU branches are on a schedule for regular cleaning and sanitizing. We have increased the frequency of the cleaning and sanitizing in all areas, especially those areas of high traffic and contact.

OCCU is also following the published guidelines from the CDC (Center for Disease Control) that includes, but are not limited to, the following:

  • Wash your hands often with soap and water for at least 20 seconds, especially when in public areas or after blowing your nose, coughing, or sneezing.
  • Avoid close contact with people that are sick.
  • Stay home if you are sick.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Cover your mouth and nose with a tissue or the inside of your elbow when you cough and sneeze (wash your hands immediately afterwards).
  • Clean and disinfect frequently touched areas often.

Currently OCCU is keeping normal business hours at all locations and we will update the website and other social media avenues if anything changes. Please don’t forget about OCCU’s other options for accessing your account:

  • Digital Banking through Online and the OCCU Mobile App
  • Mobile Check Deposit
  • ATMs
  • Night deposit drop box
  • OCCU Contact center 24/7: 800-426-5657 or 360-426-9701

Below are some links to helpful websites:

CDC

World health organization

WA State Department of Health

DOH Corona Virus Hotline: 800-525-0127

We thank you for your patience and loyalty to OCCU and apologize for any inconvenience the current COVID-19 outbreak may be causing you. The health and safety of our employees and members is a priority for OCCU. We know you have choices, thank you for choosing OCCU.

NW Phone Call Scam Alert- December 2019

A north west credit union has reported members are receiving calls allegedly from the credit union’s fraud department.

Here is the information that the credit union provided:

“Please be on high alert and encourage every member to hang up and call you back on the credit union’s direct phone number!

We have had at least three instances in the last 24 hours of fraudsters reaching out to members from a phone number that appears to be our legitimate 800 number. Once connected, the fraudsters claim to be our fraud department and collect additional information that allows them to further compromise the members accounts.

After they confirm with our member the transaction (that was made up by the fraudster) was not them, they reassure the cardholder that their card will be blocked and they will be taken care of once they can confirm their information. They are asking members to confirm info such as full card number, exp dates, three digits on the back, last 4 of ss#, etc.

After getting off the phone, the fraudsters are using that information to create a plastic, reset a pin and transacting hundreds in cash withdrawals from ATM’s & point-of-sale stores that so far have only been in Florida. Our members, thinking their card has been blocked, are none the wiser until it’s too late.

Here is an example of one of our members activities from last night. This fraudster called 22 times, and sent a text from a full phone number. Luckily the member was aware of the fraud signs and what to look for, and waited to come talk to us this morning rather than responding to the calls or message.”

OCCU’s Fraud Center  will never ask you for your full card number, your expiration date or the three digits on the back of your card. If you are asked these questions please hang up and contact us at (800) 426-5657.

Waging War Against Porch Pirates – December 2019

Ahoy, mateys!

Holiday shopping season is upon us and your (not-so) friendly neighborhood porch pirates are gearing up to pilfer the holiday treasures being delivered to your doorstep.

We’ve all seen the familiar footage from a home security camera: a fish-eye view of a home’s front porch sporting a stack of smiling Amazon Prime boxes. An unexpected car pulls up. A stranger approaches the cardboard booty. He or she looks to the left, looks to the right, scoops up the bounty and runs back to the car, ruining the holidays for everyone.

The holiday season can be stressful enough with arranging travel or hosting overnight guests; baking; cleaning; shopping and wrapping gifts. You don’t need the extra burden of some crooks stealing your joy and peace of mind.

Here are some ways you can conquer the porch pirates and lay claim to the best holiday ever.

Have your packages delivered elsewhere

If you have the luxury of being able to have your packages delivered to your office, this is one of the best options. As a bonus, you can easily hide the gifts from your family.

If this isn’t an option, have your orders shipped to a neighbor or family member who is home during the day.

FedEx packages can be picked up at one of their offices or a local participating Walgreens location.

UPS packages can be received at a local UPS Store, CVS or Michael’s stores or you can arrange to have them delivered on a day when you are home.

Let the delivery person in

Most respondents to a recent PCMag survey of 1,500 people said they are willing to spend an average of $110.86 on home protection gadgets. A total of 28 percent said they have a security camera, 25 percent have a video doorbell,and 17 percent have a smart lock.

Smart locks allow you to unlock your door from your smartphone or computer. Video allows you to see who is at your door. You can instruct delivery people on where to drop the packages and then lock up after they leave.

Smart locks range in price from $100-$300, which is worth it if your family is safe and happy.

Have packages delivered to your car

Key by Amazon allows Amazon Prime members to have their packages left in their home, garage or even their cars.

Download the app to have your items shipped to your car within hours. Check the app or website to see if your product, vehicle and address of the vehicle are eligible for delivery. Pick a delivery time and you’re set. You will receive notification of when your package is out for delivery and when the driver is en route.

According to the Amazon website, “Key In-Car Delivery is available with select makes and models. It is available with model year 2015 and newer Buick, Cadillac, Chevrolet, GMC and Volvo vehicles and requires an active connected car service plan, such as OnStar and On Call.”

Key In-Car Delivery is available on tens of millions of Amazon items and works with Same-Day, One-Day, Two-Day and Standard Shipping. They cannot deliver heavy or bulky items weighing more than 50 pounds.

Track your packages

If high-tech gadgets aren’t your thing, simply use your low-tech skills to track your packages. UPS, the U.S. Postal Service, Amazon and FedEx all offer tracking online.

Sign up for USPS Informed Delivery to automatically get a daily email containing scans of the mail being delivered and tracking numbers of expected packages.

UPS offers the My Choice program. and FedEx’s Delivery Manager also helps keep track of deliveries.

Tracking information for Amazon packages can be found in your order details.

Your special deliveries are at risk, and the porch pirates are sure to be marking their spots of opportunity this holiday season. Use these tips from OCCU, and ensure your gifts are received by those you intend.

OCCU Helps Support K9 Program at Aberdeen Police Department – July 2019

Our Community Credit Union is proud to welcome K9 Ronin to the Aberdeen Police Department! Ronin was a rescue with amazing potential for police work and when the Aberdeen Police department approached OCCU about a K9 unit, we were excited to help bring a new level of safety to the community.  Read all about Ronin’s tail, in the most recent OCCU newsletter!

OCCU Announces 2019 Scholarship Recipients – June 21, 2019

Our Community Credit Union awarded a total of $7,000 to high school seniors from Shelton High School, Mary M Knight High School and Elma High School. To be eligible for the scholarship, all graduates are OCCU members and attending a college this fall.

Tech Support Scams February 20, 2019

SOURCE: Federal Trade Commission – Some scammers call and claim to be computer techs associated with well-known companies like Microsoft or Apple. Other scammers send pop-up messages that warn about computer problems. They say they’ve detected viruses or other malware on your computer. They claim to be “tech support” and will ask you to give them remote access to your computer. Eventually, they’ll diagnose a non-existent problem and ask you to pay for unnecessary – or even harmful – services.

If you get an unexpected pop-up, call, spam email or other urgent message about problems with your computer, stop. Don’t click on any links, don’t give control of your computer and don’t send any money.

For more information on these scams visit the Federal Trade Commission Consumer Information website.

McCleary Branch Awarded Business of the Year January 2019

OCCU McCleary branch wins business of the year from the McCleary Chamber of Commerce.

OCCU McCleary Staff from left to right: Deborah Melton, Dee Velasco, Kristi Templeton and Miranda Blevins.

Congratulations to the OCCU McCleary branch, they have been awarded business of the year by the McCleary Chamber of Commerce.  Thank you to our wonderful staff for their dedication to the community and the members that we serve in Grays Harbor county every day!

Skimming AlertDecember 19, 2018

OCCU, as well as other local financial institutions, have been notified that consumer card data was obtained by fraudsters using skimming devices in our area. We want to assure you that no devices were found on any OCCU ATM. To ensure the safety and security of your funds, it is our standard procedure to inspect our ATMs daily for these types of devices.

Once the fraudulent information was obtained, the identity thieves created counterfeit cards and used several ATMs in Mason County, including ours, to withdraw funds. As a precautionary measure, all members we’ve identified as being affected by this were notified by phone and have had their cards blocked.

Here are some tips to protect yourself:

  • Visually inspect card readers before inserting or swiping your card, paying special attention to anything that looks out of the ordinary or newly placed.
  • Cover your hand when inputting your PIN
  • Check your account transaction history frequently

7 Naughty Scams to Watch Out For This Holiday SeasonDecember 5, 2018

1. Phishing emails 

Phishing scams abound ahead of the holidays. They can take the form of bogus delivery confirmation requests seeking your information or even a personalized letter to your child from “Santa.” Never share personal information online with an unverified source. 

2. Fake charities  

Sadly, many scammers capitalize on the goodwill that flourishes this time of year by asking you to make a donation to a bogus charity. Verify the authenticity of any charity you’d like to make a contribution to by checking it out on a website like CharityNavigator.org. 

3. Package theft 

Unfortunately, some 23 million customers will have their packages stolen from their doorsteps this year. Don’t be one of them. If possible, arrange for a delivery requiring your signature upon receipt. Otherwise, track your order and know when to look out for it so you can bring it inside as quickly as possible. 

4. Bogus sites 

Don’t believe ads or websites that are practically giving goods away for free. Once you click an ad link and place an order, you’ll never hear from the site again. Worse yet, the scammers may use the information you shared to empty your accounts. 

Only shop on reputable sites and always check the URL before placing an order. It may look strikingly similar to a popular site, but if one letter is off or missing completely, the site is bogus. Also, look for that important “s” after the “http” in the web address to verify a site’s security. 

5. Fake freebies 

If you’re offered any outrageous free gifts this holiday season, whether via text message, email or social media posts, ignore them. You’re looking at a scam, designed to lure you into sharing your information with criminals or unwittingly installing malware on your device. 

6. Defunct gift cards 

Many scammers sell expired or empty gift cards this time of year. Ask to inspect any gift card you purchase before you finalize the sale. Check to see if the activation code is exposed.  If it is, the scammer has likely already used the card or has copied the information and will use it soon. 

7Temporary holiday jobs 

During the busy holiday season, many scammers pose as employees of recognized businesses and post help-wanted ads on social media platforms and popular websites. When a potential worker follows the links in these ads, they are directed to a bogus site that looks legit. They’ll then be asked to share personal information in order to submit an application. The scammer will then make off with this information and the promised job will never materialize. 

If you’re looking for a seasonal job, apply in person or directly on a business’s website. Do not follow any links. 

5 Scams To Avoid This Black Friday – November 19, 2018

Black Friday and Cyber Monday can be great fun – but they can also put you at great risk. Scams abound on the weekend that heralds the holiday shopping season, and you don’t want a phishing scheme or a bogus bargain to turn you into a Grinch. 

Here are 5 scams to look out for as you brave the frenzied crowds while trying to snag the best deals after Thanksgiving.  

1. Crazy deals that are actually bogus 

The noisy crowds and flashy ads on Black Friday can lead you to make rash decisions and spend more than you planned. But be careful not to leave your senses at home. 

An iPhone X retailing at just $12? A pair of genuine Ugg boots for just $9? These deals sound insane because that’s exactly what they are. And yet, thousands of people happily send their money to online stores that are advertising these laughable prices on Black Friday. And of course, once the scammers have your credit card information, they won’t hesitate to use it for their own shopping spree – all on your dime. 

Be smarter: Don’t believe any advertised price that is ridiculously low. It’s only bait used by scammers to lure you into their trap. Black Friday deals tend to fall within the 20-30% off range or an offer of free shipping. 

2. Black Friday gift cards for cheap 

In the weeks leading up to Black Friday, you might see an explosion of cheap gift cards being sold at online marketplaces. The gift cards are linked to big-name retailers and are offered for a fraction of their real value. 

These cards are usually stolen from their real owners. The victim of the theft will likely report the loss and the card will be disabled. And you’ll have forked over your hard-earned money for a card that’s not worth the plastic it’s made from. 

Be smarter: Don’t buy any gift cards that are retailing at a heavily marked-down price. 

3. Bait and switch 

Want to be the lucky winner of a brand new iPhone X? Just fill out a form with your personal details and take this survey. You may just be the proud new owner of the super-expensive phone! 

If you know anything about online scams, you’ll already recognize this one. Your personal details and a site whose authenticity you can’t verify are two things that should never meet. The sweepstakes is just the scammer’s bait to get at your information. And, with holiday expenses growing each year, it’s the perfect time to lure an innocent victim into thinking they’ve just saved a ton of money. 

Don’t make the mistake of thinking you’re safe from this scam just because you’re doing all your Black Friday shopping at the mall. “Bait and switch” scams can happen offline, too. 

The brick-and-mortar version of this scam is somewhat less nefarious. Retailers will advertise deals so amazing you’ll find yourself travelling across town and battling impossible traffic to grab these bargains. Once you finally reach the store, though, you’ll be told that those items are all sold out, but you can check out the items they do have in stock. You’ll be shown similar, but inferior, products and cheap knockoffs, or nothing you’re interested in at all. These scams are just a waste of your time and often your money, too. 

Be smarter: Don’t enter any sweepstakes or believe advertisements for heavily marked-down prices on sites and stores you’re unfamiliar with. 

4. Delivery problems 

With so much of your shopping happening online, you probably wouldn’t be surprised to receive an email claiming there’s been a problem with the delivery of one of your purchases. But if you get an email like this asking you to click on a link or download an attachment to arrange an alternative delivery date, you’re looking at a scam. You may also receive a message asking you to pay an extra fee for delivery after you’ve completed an order. Again, this email is bogus and you’re being scammed. Ignore these emails. And, if you have a problem with the delivery of your purchase, contact the seller or company directly. 

Be smarter: Never download anything or click on a link from an unverifiable source. 

5. Online purchases that can only be paid for with a wire transfer 

If you’re planning on going on an all-out spending spree this Black Friday, use your credit card. It offers you the most protection against purchases that don’t turn out to be what you expected. 

A debit card can be a good choice, too, if you’re only shopping at stores and retailers you trust and frequent often. 

Never agree to an online purchase demanding payment via money order or wire transfer. These are favorites among scammers since they are similar to paying with cash – once the money has changed hands, there’s almost no way you can get it back. 

Be smarter: When frequenting unfamiliar stores and sites, use your credit card. 

Be an educated shopper this Black Friday and outsmart scammers! 

OCCU Online Banking Update– September 17, 2018

Effective September 17, 2018, Our Community Credit Union will be offering a more secure Online Banking login process.

What does this mean for you?
In an ongoing effort to protect our membership, OCCU’s Online Banking users are now required to create a unique username and will no longer be able to use account/member numbers to login.  This is a mandatory change to maintain the highest security for your financial needs.

Important things to remember:

  • Protecting your financial information is our top priority
  • This upgrade will not change any other function of online banking

Username Requirements:

  • Username should contain a minimum of 6 and maximum of 15 characters
  • Must include one upper-case letter, one lower-case letter and a number
  • No special characters allowed
  • For additional sign-on information click Welcome to OCCU Online Banking!

Contact us if you have any questions!
800.426.5657 • 360.426.9701

OCCU Announces 2018 Scholarship Recipients – June 15, 2018

Our Community Credit Union awarded a total of $6,000 to high school seniors from Shelton High School, Mary M Knight High School, Elma High School, Montesano High School and Vashon Island High School.  To be eligible for the scholarship, all graduates are OCCU members and attending a college this fall.

This year’s recipients are: Abigail Lawson (VISH), Ian Frost (MMKHS), Juan Equihua Torres (SHS), Alee Dagle (SHS), Mikhaela Nelson (EHS), and Evan Ramstad (MHS).

2018 OCCU Scholarship Winners

Not pictured:   Mikhaela Nelson and Evan Ramstad.

OCCU is proud to encourage and recognize the dedicated, driven local youth of our communities through this scholarship program and wish them great success as they continue to grow!

Our Community Credit Union Has Been Rated Healthiest Credit Union in Washington State and Ranked 25th in the Country by DepositAccounts.com.

April 16, 2018

DepositAccounts.com, a leading industry expert in tracking financial institutions across the United States, has recently released their annual published list of the top 200 healthiest banks and credit unions.  Our Community Credit Union was rated 25th in the country and the highest rated credit union in Washington State.

“Our Community Credit Union is extremely proud of this accomplishment. It is a direct reflection of the confidence our members have with us… We could not achieve something like this without the consistent effort and dedication of all our employees.” -Bert Fisher, President/CEO. 

DepositAccounts.com evaluates the financial health of over 11,000 banks and credit unions in the United States once per quarter. To determine bank ranking and recognition, DepositAccounts.com grades each institution on a number of factors, including capitalization, deposit growth, and loan-to-reserve ratios.

“We believe it is important to give consumers a way to evaluate the financial health of their institutions,” said Ken Tumin, founder of DepositAccounts.com. “Our list empowers consumers to make informed decisions when selecting a financial institution.”

For a complete listing of the 2018 Top 200 Healthiest Credit Unions in America, visit the OCCU DepositAccounts.com rating page.

About DepositAccounts.com

DepositAccounts.com is the largest and most comprehensive online publication in the U.S. dedicated to banking and deposits product information for consumers. It covers every federally insured bank and credit union and utilizes its patented technology to track approximately 275,000 consumer deposit rates, each updated nightly. The site features more than 11,000 editorial articles detailing depository strategies and highlighting current bank rates and offers. It is also home to one of the largest communities of depositors on the Web, hosting more than 100,000 comments, customer reviews, and forum threads.

OCCU Steamboat Branch is NOW OPEN! December 5, 2017New branch located at Steamboat Island highway 101 exit in Thurston County, WA

Our doors officially opened on Monday, November 27, so be sure to stop in and discover our state of the art 2,100 square foot branch, just across from the Steamboat Animal Hospital.  The new branch features an indoor ATM that accepts both check and cash deposits which sets it apart from the other OCCU locations.

Conveniently located at the Steamboat Island exit just off Highway 101 between Shelton and Olympia, the Steamboat branch is sure to be a handy option for those living in the Steamboat neighborhood and for our commuting members as well.

During the month of December, please come in to enter to win one of many valuable gift certificates and a Seahawk theme display.  Free giveaways are also available to our visitors.

Branch hours can be located here.

Be Aware of Scams– November 20, 2017

It is difficult to ignore a ringing telephone, especially during the holiday season. While fraudulent emails and unwanted mail can be deleted or tossed in the trash, telephone calls are tougher to tune out. Because telephone calls are still considered a secure form of communication, voice phishing scams take advantage of the consumers trust in their financial institution to steal money and personal information by pretending to be a trusted employee.

Most recently, Our Community Credit Union account holders have been receiving bogus calls from someone identifying himself /herself as being an employee of the credit union. These impersonators are using every possible tactic they can use in order to get their hands on sensitive information. One recent call was to a member stating they were behind on their credit card payment.  Within the same phone call, the fake employee offered a lower interest rate credit card to lower their monthly payment and asked to give their credit card number over the phone in order to apply the lower rate.

Remember, Scammers Do Not Know You.

If someone calls, emails or sends you a text message claiming to be an employee at Our Community Credit Union, surely it is to notify you of something, not to ask questions regarding your account. We know who our members are! As part of our personal, caring service, Our Community Credit Union employees are well aware when making phone calls, who they are calling, and would never ask members for the following:

  • Debit or credit card number
  • Your PIN number
  • Social security number
  • Account number
  • Copies of monthly statements
  • You to send/wire money for verifications

Be aware and please contact us if you are unsure if the communication is coming from OCCU. Call 800-426-5657 to speak with a member representative.

Equifax Data Breach – Updated, September 14, 2017

On September 7, 2017 Equifax Inc., Our Community Credit Union’s (OCCU) primary credit reporting agency, announced a breach in cyber security that potentially has exposed personal information of roughly 143 million US consumers.  We understand you may be concerned and have questions.

The information accessed includes names, Social Security numbers, birth dates, addresses and in some instances driver’s license numbers.  In addition, credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed.  Equifax has established a website with a simple way to check if your information is part of the breach by entering your name and last six digits of your social security number please click here.

OCCU understands the violation felt by having personal information accessed by criminals.  We promise to do our due diligence by informing our membership of any extra information we are able to obtain in relation to the breach as well as encouraging OCCU staff to be extra vigilant for red flags as we review member details daily.

Equifax suggests customers’ sign up for credit file monitoring and identity theft protection.  The company is providing free service for one year through TrustedID Premier, whether you have been impacted by this breach or not.  If you decide you want to take advantage of the fraud monitoring service after you have reviewed their offer you can click here and scroll to the bottom of the page.

Some members may want to consider what’s called a credit freeze. Taking this step means your credit  is frozen and lenders are unable to extend an offer of credit without you lifting the freeze with a PIN. This step can be an inconvenience so it important to fully understand if a credit freeze is right for your situation. Learn more about credit freezes and this particular breach on the Federal Trade Commission’s website

The credit union recommends that our members stay personally alert as well during this trying time.  The OCCU Mobile App and Mobile Alerts App are helpful tools, with customizable features that you can set which are specific to your spending habits.  Both apps provide convenient and secure access while monitoring your accounts.

OCCU stands by our commitment to our members to provide personal, caring service, ever watchful of those whom might try to take advantage of others.

OCCU Sponsors FREE Community Shred Events – August 8, 2017

Our Community Credit Union is sponsoring FREE paper shredding events where you can safely destroy your documents containing sensitive and personal information. Lemay, a prCanned Food Donations Accepted at Eventsofessional document destruction service with a mobile shredding unit, will be at the OCCU branch parking lots for anyone in the community to take advantage of this free service.

What’s the cost? FREE! Please donate a canned non-perishable food item at the event to support the local food bank.

Please find a list of dates and locations below:

  • Saturday, October 21st, 2017 from 11am-2pm at the Mt. View branch location.

OCCU Announces 2017 Scholarship Recipients – June 13, 2017

Our Community Credit Union awarded a total of $6,000 to high school seniors from Shelton High School, Elma High School, Montesano High School and Vashon Island High School.  To be eligible for the scholarship, all graduates are OCCU members and attending a college this fall.

This year’s recipients are:

Julie  Goodale (SHS), Tessa Wood (SHS), Kortney Bailey (EHS), Shayla Floch (MHS), Linnet Chappelka (VIHS) & Mia Peterson (VIHS).


Recognizing that tuition rates continue to rise at a rapid pace, OCCU established the scholarship fund to assist members planning to pursue a college degree or certification from a technical/vocational school.  This year, OCCU raised the number of available scholarships from three to six.

OCCU Honored for Lowest VISA Debit Fraud Rate – May 4, 2017

We received quite an honor last week when Member Access Pacific announced that Our Community Credit Union (OCCU) had won the VISA Debit Processing Service (DPS) Client Achievement for Lowest Debit Fraud Rate.  This “Best in Class” award is in recognition of OCCU achieving the lowest fraud rate among all U.S. debit card issuing banks and credit unions using the VISA DPS platform during the 2016 program year (January 1, 2016-December 31, 2016).Our Community Credit Union (OCCU) had won the VISA Debit Processing Service (DPS) Client Achievement Award for Lowest Debit Fraud Rate

“Our OCCU VISA team works diligently to protect our member’s accounts daily.”, says Kari Waylett, VP of Operations, “Fraud is an ever changing landscape… Card fraud occurs at:  merchant point of sale, ATM skimming, online orders, etc.  For our team to stay on top of the immense amount of information required to combat fraud, it requires a passion and a commitment that is hard to come by.  A key component to our success lies in the managing our plastics in-house.  This award should reassure OCCU VISA cardholders that regardless of size or location, they are protected by one of the best credit unions in the U.S.  I am extremely proud of the work our OCCU VISA team provides to our membership and am honored to receive such a reputable award on behalf of OCCU.”

OCCU has 27,000 members, is $359 million in assets and operates branches in Shelton, Union, McCleary, Elma, Montesano and Vashon.  Plans to open an 8th full service branch will take place in Steamboat Square, in Thurston county later in the fall.

Financial Reality Fair at Elma High School – February 22, 2017

Our Community Credit Union (OCCU) hosted a Financial Reality Fair for 83 students at the Elma High School on February 22, 2017.

The Financial Reality Fair provided students with a hands-on opportunity to test living within a budget.  This “real world” assigns each student a career and salary, deducts things like taxes, and then they are tasked with budgeting their money wisely by making real life decisions.  At the end of the experience, students have learned what it takes to make ends meet from month to month, and now have a better appreciation of the importance of budgeting, financial planning, and making wise purchasing choices.

Local business partners in the community volunteered to assist students at the various booths students visited to make their financial decisions.

We are proud of the Elma High School students’ participation and energy with this reality fair.  OCCU is committed to educating our youth.

OCCU is $328 million in assets and has seven branch locations throughout Mason and Grays Harbor Counties and on Vashon Island.

Volunteers assist students with managing their budgets.

Volunteers assist students with managing their budgets.

 

…………………………………………………………………………….

Steamboat Branch – November 23, 2016

Our Community is growing!! In 2017 we will be joining the Steamboat Island Community located on the western edge of Olympia, Washington. This will be the first credit union to locate in the Steamboat area and OCCU’s 8th full service location.

New Steamboat Branch Concept

New Steamboat Branch Concept

The new, 2,100 square foot branch is currently under construction at the newly, expanded Steamboat Square development and is scheduled to open the 2nd or early 3rd quarter of 2017.  The Credit Union will offer services for consumers including checking, savings, wealth management, consumer loans, and mortgage loans. The branch will also have a drive-thru including a 24-hour drive-up ATM.

We are excited to get to know the people of Steamboat and develop relationships with families and businesses in the community!

…………………………………………………………………………….

Impressive turnout for the OCCU Shelton Shred Event – October 22, 2016

Shelton Shred Event 2015Our Community Credit Union sponsored a FREE paper shredding event where you could safely destroy your documents containing sensitive and personal information. Lemay, a professional document destruction service with a mobile shredding unit, was at the OCCU Mt. View Branch last Saturday, October 22nd from 11a.m. to 2p.m. for anyone in the community to take advantage of this free service. The turnout was impressive. The community came together to fill our OCCU vehicle with 381 lbs of donations to our local food bank while the shred truck safely and securely disposed of their documents.  Thank you to all the friendly faces and generous donations!

…………………………………………………………………………….

OCCU Elma School Supply Drive Big Hit – September 1, 2016

Elma School Supply Drive

Spearheading the campaign was OCCU MFS Jessica Arnold (left) and Regional Branch Manager Kristi Templeton (right).

Our Community Credit Union is hosting a School Supply Drive for Elma schools.   The drive ran from July 5 – August 19, along with our Elma branch, participants were Dennis Company and East County Thriftway.  The community was encouraged to donate school supply items that are required for students.  Item received were basic school supplies, such as paper, crayons, scissors, pencils, pens, glue, markers, folders, and erasers, as well as other items used in classrooms every day, such as tissues and hand sanitizers.   “The drive allows students to start the school year equipped to succeed,” said Jessica Arnold, mother of two and Member Financial Specialist at OCCU.   All supplies received were provided to participating Elma schools.   

…………………………………………………………………………….

OCCU Employees Volunteer with Habitat for Humanity – July 30, 2016

 A group of OCCU IMG_3916

employees volunteered their time and energy to help a local community member.  Habitat for Humanity of Mason County welcomes the public for the Wall Raising ceremonies each time they build a home.  Learn more at www.habitatmasonwa.org.

…………………………………………………………………………….

OCCU Scholarship Application available.  – March 4, 2016

OCCU awards three $1,000 scholarships to graduating seniors every year.  Don’t miss out! Application deadline is April 30, 2016.   For detailed information and application, please read more.

…………………………………………………………………………….

Montesano branch remodel adds privacy and function.  – February 11, 2016

See our featured article in The Vidette.  Read More.

…………………………………………………………………………….

OCCU receives award.  OCCU’s Mortgage Department, headed by Jolyn Southwick (pictured at right), has been recognized by CU Members Mortgage as the West Coast’s “Top Five Score Card Winner” in their “Valued Partner Award for 2015.”

…………………………………………………………………………….

Annual Food Drive helps local food banks – January 6, 2016 – Shelton, WA.
Our Mt. View and Downtown Shelton branches hosted their annual Holiday Food Drive through the month of December.  Between the two branches $802.00 was raised, which OCCU matched for a grand total of $1604.  All proceeds were donated along with non-perishable food to each of our local food banks: Saints’ Pantry, Hoodsport and Matlock Food Banks.  Thank you Mason County and OCCU members!

Steve Russell of Saints' Pantry receives a $535 check from Daris Devaney of OCCU.

Steve Russell of Saints’ Pantry receives a $535 check from Daris Devaney of OCCU.

 

 

 

 

…………………………………………………………………………….

OPENING MONDAY, JAN. 4th:  Construction begins in Montesano  – November 16, 2015
Our Community Credit Union has officially started construction at the Montesano branch located at 211 B. East Pioneer Ave.  Groundbreaking began on Monday, November 16th starting with the outside entrance.  Due to

Construction breaks ground at the OCCU Montesano Branch. Pictured L to R: Bert Fisher, President/CEO; Kristi Beeson, Montesano Branch Supervisor; Amy Thomason, Board of Directors; and Kristi Templeton, OCCU Grays Harbor Regional Manager.

continued growth, the office will double in size and the exterior will have an outside entrance from the Pick Rite Thirftway parking lot.  The interior will have a completely new design to include a lobby, waiting area and personal teller stations with seating areas.   

…………………………………………………………………………….

Our Montesano Branch is Expanding! – October 15, 2015
Our Community Credit Union will officially break ground for the expansion of our Montesano branch at 211 B. East Pioneer Ave. on Monday, November 16th to provide more space and added convenience for our members.  

…………………………………………………………………………….

The wait is over! We are excited to announce that our Shelton Mt. View branch now offers a drive-up ATM in addition to our walk-up ATM.  Now you can access fast cash 24/7 in the convenience of your car.  

Find over 30,000 ATMs nationwide with the CU24 Network ATM Locator

…………………………………………………………………………….

Susanna article teaser1Community Partners Education Grant provides extra support in classrooms – August  20, 2015

See our featured article in the Mason County Journal.  Read More.

Interested in our grant?   Learn more here.

…………………………………………………………………………….

Vashon announces kayak raffle winner

Vashon resident Nicole I. was the lucky winner of the 10′ Emotion Guster kayak and paddle that was raffled off August 15 at the OCCU Vashon Branch.  Nicole stated that she was “excited to go kayaking with friends” after she was informed that she won.  The promotion, which ran mid-June through August, was for OCCU members who opened both a savings and checking account.  “I always feels welcome at OCCU,” said Nicole, adding “both my husband and I are very happy with the services they offer.”

Congratulations Nicole, happy paddling!

…………………………………………………………………………….

Wildfire photo_Sydney I.

FEATURE: Northwest Credit Unions join efforts to help aid fire victims

As fires continue to rage across Washington and Oregon, Northwest credit unions are rallying resources to support victims of the wildfires. Our Community Credit Union has joined in the relief efforts and is encouraging their employees and members to donate to the NWCUF’s wildfire relief funds.   All funds will be donated to the relief efforts of the Red Cross in Washington and Oregon. 

Click here to learn more and to donate. 

…………………………………………………………………………….

Community Partner Education Grant Recipient

Community Partner Education Grant (CPEG) 2014-15 recipient Thomas Toney of Shelton High School shows off the new equipment purchased for the SHS Weight/Power Lifting program.

The CPEG enrollment is available for K-12 classrooms/schools in South Mason and East Grays Harbor County.

Learn more.

OCCU Business Development Officer Susanna Samuelson and Shelton High School Teacher Thomas Toney shown with new weightlifting equipment.

Mr. Toney demonstrates the correct method and importance of a knee wrap.

 

 

 

 

…………………………………………………………………………….
OCCU lends a helping hand at United Way of Mason County Day of Caring –  June 23, 2015
OCCU staff recently spent the afternoon at Hood Canal School weeding, pruning and spraying weeds at the main entrance and surrounding flowerbeds.  It took nearly 5 hours with the help of Kiwanis Club and Hood Canal School District teams.  Great job to all three teams for a job well done!

IMG_7409

…………………………………………………………………………….

OCCU announces 2015 Scholarship Recipients
Three 2015 graduating high school seniors were awarded with a scholarship from Our Community Credit Union.  Hector Andres-Gasper of Shelton High School, Lorenzo Ayala of Elma High School and Rachel Anderson of Vashon High School were each presented an OCCU Scholarship.

The three high school seniors were selected to each receive a $1,000 scholarship to be used towards furthering their education in the upcoming academic years.

2015 OCCU Scholarship Recipients


2015 OCCU Scholarship Recipients. L to R: Lorenzo Ayala, Hector Andres-Gasper and Rachel Anderson.

 

Truck_3

COMMUNITY STRONG SINCE 1941. OCCU banner is proudly displayed at the 71st Mason County Forest Festival Paul Bunyan Parade in the 2015 Peterbilt Model 367, owned and operated by McKay & Son with a load from Green Diamond Resource Co.

…………………………………………………………………………….

Community comes together to provide services – May 27, 2015 – Shelton, WA.

Local businesses, including OCCU, have joined together to provide a Community Resource Fair to help navigate change for those directly affected by the recent sale of Simpson Lumber Co. and Olympic Panel Products.  Information will be offered on employment services, basic services and utilities, financial and mortgage resources, health and insurance, retirement planning and community resources.    Learn more.

…………………………………………………………………………….

1375079_1044485282247381_3755814373399137714_n11058693_1044485115580731_5189681739851531755_nOCCU hosts Chamber After Hours  – April 8, 2015 – Shelton, WA.

OCCU played host to the Shelton-Mason Chamber of Commerce After Hours in April at their Mt. View Branch.  Among those that attended were the Mason County Sheriff, Shelton Chief-of-Police and the City of Shelton Mayor.  Business After Hours is a free networking social held on the second Wednesday of each month.  Interested in joining the Shelton-Mason Chamber of Commerce?  Learn more.

…………………………………………………………………………….
Downtown Spring Bake Sale

 

 

 

Holiday Bake Sale a Huge Success! – April 3, 2015 – Shelton, WA.

Our Mt. View and Downtown Shelton branches hosted their annual Spring Bake Sale on Friday, April 3.  OCCU staff baked and sold holiday themed treats, cookies, pies and sweets.   Between the two branches they raised a grand total of $348.00.  Thanks to our generous community, it was a HUGE success.  All proceeds raised will go to the Relay for Life of Shelton.  Throughout the year, Team OCCU Striders, rally together with our community to raise funds for the local Shelton Relay for Life Chapter.    Thank you Mason County!

…………………………………………………………………………….

Fraud Alert: Premera Blue Cross confirms Cyberattack – March 19, 2015

Premera announced yesterday that they have been the target of a sophisticated cyber attack.  Attackers gained access to systems containing the personal information of 11 million members, employees and partners of Premera.  The breach was discovered on January 29th but initially happened on May 5, 2014. Premera is working with the FBI to investigate the matter.

 What personal information was exposed?

Name, date of birth, address, telephone number, email address, social security number, member identification number, bank account information and claims information, including clinical information.

 How do you protect yourself against fraud?

  1.  At this time, Premera is unaware of any personal information that has been used fraudulently. As a pre-caution, Premera is making available two years of free fraud credit monitoring and identity protection services to anyone affected by this breach.  For more information on these services, please visit http://www.premeraupdate.com/for updates on the breach and a message from Premera’s President and CEO, Jeff Roe.
  2. Monitor your account for unusual activity.  In addition, we encourage you to periodically monitor your account using Online, Telephone Banking, or by calling us at 800-426-5657 if you suspect any unauthorized activity.
  3. Add a code word to your OCCU account.  This will help make sure that no one else is able to access your account fraudulently.  You can add a code word in person at any OCCU branch or by sending a secure message through your Online Banking account.  This feature is found under the Options tab – click on secure messaging and then “new”.
  4. Change your Online Banking password.  We encourage you to take a moment to change your password on your Online Banking account. Changing your password regularly is a simple thing that you can do to help protect the security of your account.  Click on the Options tab in your Online Banking account to access the change password option.

Privacy Policy and Fraud Prevention information

…………………………………………………………………………….

Keeping Mason County Safe – February 25, 2015 – Shelton, WA.
For a second year, OCCU has partnered with the Mason County Sheriff’s Department to provide a yearly supply of food to the K-9 Unit which is entirely dependent on donations to operate. OCCU is happy to support and provide food to the K-9’s Fueled by OCCU program which will feed the five patrol dog unit.

Officer Gray and Rohn; Officer Birklid and Jano; Bert Fisher, CEO; Officer Cotte and Solo_1

Officer Gray and Rohn; Officer Birklid and Jano; Bert Fisher, CEO; Officer Cotte and Solo.

…………………………………………………………………………….

Annual Food Drive helps three local food banks – January 2, 2015 – Shelton, WA.
Our Mt. View and Downtown Shelton branches hosted their annual Holiday Food Drive through the month of December.   Between the two branches  a grand total of $1,124.00 was raised which was donated along with nearly 162 pounds of non-perishable food.  All proceeds were delivered to our local food banks: Saint’s Pantry, Hoodsport and Matlock Food Banks.  Thank you Mason County and OCCU members!

…………………………………………………………………………….

OCCU announces 2015 Scholarship Program – January 2, 2015

Matlock Food Bank

Matlock Food Bank graciously accepts their donation.

Our Community Credit Union is awarding three $1,000 scholarships to graduating seniors that are OCCU members and attend school on Vashon Island or in Mason or Grays Harbor Counties.  The scholarship application is now available for download.  Applications will be accepted now through April 30, 2015.

Are you a graduating high school senior that will be attending a college, university, community college, vocational or technical college in the fall of 2015?  Learn more here.

…………………………………………………………………………….

Community Partners Education Grant Highlighted – September 24, 2014

We’re making an impact, one grant at a time – see our featured article in Mason County Life.  Read more.

Interested in our grant?   Learn more here.

…………………………………………………………………………….

Mt. View

 

 

 

 

 

 

 

 

 

 

Holiday Bake Sale a Huge Success! – December 19, 2014 – Shelton, WA.
Our Mt. View and Downtown Shelton branches hosted their annual Holiday Bake Sale on Friday, December 19.  OCCU staff baked and sold holiday treats, cookies, pies and sweets while donned in their ‘Ugly Sweaters’.   Between the two branches they raised a grand total of $1,124.00.  As always, it was a HUGE success.   All proceeds raised will go to our local food banks: Saints Pantry, Hoodsport and Matlock Food Banks.  Thank you Mason County!

…………………………………………………………………………….

Community Shred Event
donationsOctober 18, 2014 – Shelton, WA.
Our Mt. View branch held it’s annual Community Shred Event on Saturday, October 18.  As always, it was a HUGE success.  Mason County residents generously donated over 380 pounds of canned, non-perishable food that was donated to the local food bank.  Thank you Mason County! 

 

September 13, 2014 – Vashon, WA.
Our Vashon branch held it’s first Community Shred Event on Saturday, September 13 nearly filling the truck!   Residents also donated 272 pounds of canned, non-perishable food that was donated to the local food bank.  Thank you Vashon!

009b

…………………………………………………………………………….

Home Depot Data Breach UPDATE – September 15, 2014

We have obtained a list of member’s card numbers that have been affected by the Home Depot Breach.  We will contact those members by mail and reissue a new card which will be delivered within the next 15 business days.  Please contact us if you have any questions at (800) 426-5657.

…………………………………………………………………………….

Potential Data Breach at Home Depot.  – September 9, 2014

Our Community Credit Union is following the continued news reports of the retailer, Home Depot, and their possible debit and credit card breach.

We are currently monitoring our members’ accounts for any unusual activity and are working with authorities to obtain the necessary information on accounts that may be affected.

Please be assured that there is no need to take any action regarding your OCCU Visa debit or credit card at this time.  However, if your card is identified as part of this breach we will contact you by mail regarding the replacement of your card.

Please Check Your Accounts Periodically.  We encourage you to use OCCU Online, Mobile or Telephone Banking to periodically check your account. Please notify us immediately if you identify any unusual activity on your accounts by calling the contact number on the back of your card.

For the latest updates from Home Depot click here: Home Depot Statement to Customers

…………………………………………………………………………….ALS pouringOCCU takes the ALS #Ice Bucket Challenge!  August 28, 2014
OCCU staff didn’t hesitate after being nominated for the ALS Challenge!  Between our 7 branches, we had 30 OCCU employees participate for a great cause that helped raise over $300 for the ALS Association.
For more information on ALS and how you can help, please visit www.alsa.org.Watch videos here.Thank you OCCU Staff!
…………………………………………………………………………….Many thanks to our members!  July 11 – 13, 2014
A big thank you to our loyal members who joined forces to form the OCCU softball team that participated in the 55th Annual Bear Festival softball tournament in McCleary on July 11-13.  The team, which consisted of OCCU members, won one game and were defeated twice.Great job Team OCCU!OCCU Baseball_Bear Festival
…………………………………………………………………………….

Rain didn’t dampen spirits at Shelton Relay for Life – June 27 and 28, 2014
Despite the weather, the Shelton Relay for Life was great success.  OCCU staff participated in the Shelton Relay for Life.  Team OCCU Striders raised a total of $4,530.74 – fourth highest raised for the event.  To date, the Shelton Relay for Life has raised $75,141.71.

Thank you OCCU Striders for your incredible dedication for a wonderful cause!

OCCU Striders

 

 

 

 

 

 

 

 

…………………………………………………………………………….

Who let the dogs out?  OCCU hosts “Bring Your Dog to Work” Day –  June 20, 2014
OCCU staff celebrated our four-legged friends with their annual ‘Bring Your Dog to Work Day’.  OCCU matched all staff donations totaling $434.  Donations were awarded to Shelton Adopt-A-Pet, VIPP (Vashon Island Pet Protection) and the Grays Harbor Bark for Life.

MtViewDogs

 

 

 

 

 

 

 

 

…………………………………………………………………………….

OCCU teams up with East Grays Harbor County Relay for Life –  June 12 and 13, 2014
OCCU staff participated in the East Grays Harbor County Relay for Life.  The OCCU Grays Harbor Team raised a total of $4,275.72 – third highest raised for the event.  To date, the EGH Relay for Life has raised $37,854.78.

Great job and a BIG thank you for all that donated and participated!

GH OCCU Relay for Life $4275.72

 

 

 

 

 

 

…………………………………………………………………………….

OCCU gets dirty with United Way of Mason County Day of Caring –  June 17, 2014
OCCU management recently spent the afternoon at Harmony Hill Retreat Center cleaning, weeding and planting seeds in the facility gardens.  They even put up a fence!

United Way_Day of Caring

 

 

 

 

 

 

 

 

United Way #2

 

 

 

 

 

 

…………………………………………………………………………….

Security Notice: About the Heartbleed Security Bug –  Posted April 18, 2014

You may have been hearing in the news about a newly discovered security issue with some websites. We would like to assure our Members that we do not use the afflicted software for our secure sites, including Online Banking. You can rest assured that your Online Banking is and was secure.

The vulnerability, referred to as “Heartbleed” affects one type of SSL encryption, the software that provides the “s” in “https” for secure websites. SSL encrypts the data between you and the website you are visiting and keeps it private. However, we recommend the practice of changing your passwords on a frequent basis. If you want to protect yourself, it’s always good to:

  • Be proactive and use a strong password with at least eight characters, including numbers and punctuation marks.
  • Create different passwords for multiple websites. As tempting as it can be to use the same password over and over, it’s in your best interest to vary your passwords. We recommend keeping a log of your user names and passwords in a safe, easy-to-access place, so that you can regularly update and reference with ease.
     
  • If you learn via the news or a website search that certain websites you use have been affected by the “Heartbleed” computer virus or future bugs, be sure to immediately change your passwords after they have confirmed their sites are secure.